FineLine Antiques Terms of Sale Policy

We've tried to make shopping at FineLine Antiques a simple experience, but we understand that occasionally everyone has a question they need to have answered. We invite you to take a look at our Terms of Sale Policy and hope that you will find the answer to your question.

If you don't find the information that you are looking for, please email us at jen@fineline-antiques.com.

Types of Payment Accepted

Sales Tax

Shipping & Handling

Shipping Damage

Return Policy

Order Cancellations

Miscellaneous

Layaway Plan

Gift Certificates

Consigning With FineLine Antiques


Types of Payment Accepted

We accept the following types of payment in US dollars:

  1. PayPal
  2. Money order or Cashiers Check in .
  3. Personal Check (all checks will have to clear before shipping can occur)

At this time, we do not accept credit cards. We are working on providing this valuable service. In the meantime, please know you can use your credit card through the PayPal system. Please go to www.paypal.com for more information.

Please pay within 7 days of making your purchase. If you do not pay in that window of time, the item will be returned to stock.


Sales Tax

Illinois residents must add 7% to their merchandise total.

 

Shipping & Handling

Buyer pays all packing (box and packing materials) and shipping costs.

Shipping will be quoted on an individual basis.

Packages are usually shipped within 4 business days of payment clearance. With large furniture items, this time window may be lengthened and I will communicate with you directly as needed.

We ship via the following methods in the United States:

We do not ship UPS except in special cases.

We ship internationally for most items. Definitions and terms will be determined on an individual basis. Choices are Global Express Mail, Global Priority, Airmail and Airmail Parcel Post Insured. We are not responsible for uninsured shipments or problems due to foreign customs.

 

Shipping Damage

Even with the most careful packaging, breakage and damage can occur. If this happens be sure to do the following:

1. Retain the original carton, packaging/packing materials and accompanying paperwork. 

2. Notify us immediately via email at jen@fineline-antiques.com

3. I will email your insurance receipt number and/or necessary paperwork to you so you can file a claim with the shipping vendor.

 

Return Policy

Since the nature of this business is selling of old, and sometimes used items, items are sold in  "as-is" condition (Please see Product Description).You may return the item if the condition is misrepresented in the description.

In order to insure your return and refund are successfully completed, you will need to follow our return process guidelines.

  1. Please email us within 48 hours of delivery date regarding your return and receive authorization. If you'll be traveling at the time your order is to be delivered, please notify me so I can delay shipment.
  2. In your email, please state the reason for your return.
  3. Be prepared to ship the item back immediately.
  4. Carefully re-wrap the item in the same packing materials in which the item was received. Please be sure to also include all paperwork you received along with the item.
  5. Ship the item within 48 hours of return authorization. You will need to ship via the same delivery method in which it was shipped to you ~ including insurance. If you do not ship with insurance, and the item is damaged in the return shipping process, we will not be able to grant your refund.
  6. Return the item in the same condition it was received.
  7. Once the item is received and inspected, you will receive an email regarding reimbursement
  8. We will issue you a refund in the amount of your purchase, minus shipping and handling costs, which are non-refundable.

We currently will not accept returns for international purchases.

If you do not pickup your order from the post office and the package sits until it is returned back to us, it may result in a forfeit of your refund.

 

Order Cancellations

You may cancel your order within 7 days without a restocking fee. If you cancel your order after that 7 day window, there will be a 15% restocking fee bases on the item€™s price.


Miscellaneous

We only represent a portion of the total amount of merchandise we offer for sale to the public so if there is something you don't see here, feel free to contact us and let us know what you're after and we might just have it but even if we don't we may be able to locate it for you.

Unless otherwise noted, we only have 1 (one) of each item in the shop. We take orders on a first come first serve basis. In other words, the first person to place the order gets the item. If that person defaults on the transaction, the second person will be notified of opportunity to purchase.

Layaway Plan

The terms of our Layaway Plan have not been outlined as of 3/3/07. If you are interested in putting something on layaway, please send us an email, and we can work out the details together.

Gift Certificates

The terms of our Gift Certificate Program have not been outlined as of 3/3/07. If you are interested in purchasing a gift certificate, please send us an email, and we can work out the details together.

Consigning With FineLine Antiques

We we will gladly sell your antiques and/or collectibles for you.  If you are interested in learning more about this program, or wonder if something you have is viable item to sell on a global market, please send us an email and we can tell you more about the program.